Effective date: 10 November 2026. This draft must be aligned with actual registrar, hosting and payment-provider contracts before accepting payments.
1. Current status
The current website is a preview and does not accept orders or payments. This policy becomes operational only when checkout is enabled and the final policy is published.
2. Hosting cancellations
Customers may request cancellation by emailing seveninkdigitaldevelopers@gmail.com. The final policy must specify notice periods, whether unused prepaid time is refundable, and how recurring billing is stopped.
3. Domain registrations and renewals
Once a domain registration or renewal has been submitted successfully to a registry, the underlying registry/registrar fee may be non-refundable. Exceptions required by law, provider policy or duplicate/failed transactions will be honoured. Premium and redemption fees may have separate rules.
4. Failed or duplicate payments
Verified duplicate charges or payments for services that were not provisioned will be investigated and refunded or reversed through the original payment method where possible.
5. Refund request process
Include the registered email, order reference, service and reason. Never send full card numbers, passwords or one-time passcodes. A response timeline and refund processing estimate must be added once the payment provider is selected.